Office Assistant

Finders International are a firm of professional probate genealogists that provide a comprehensive range of support services to those dealing with Estate Administration, from Solicitors, Banks, Corporate and State Trustees through to charities, professional administrators and executors.

Finders are committed to providing a no-nonsense, fast, friendly service whilst ensuring that the highest professional standards are maintained.

The purpose of this role is to provide support to the Office Manager and to ensure a smooth running of the two office sites.

Main duties and responsibilities

  • Ensure that the Admin department’s written records and processes are kept up-to-date. Improve existing processes and implement new ones where necessary.
  • Provide assistance to the Office Manager with expense management. Produce monthly reports, track costs and identify areas where cuts can be made.
  • Provide cover in Receptionist’s absence –
    • answer high volume of incoming telephone calls politely, quickly and efficiently
    • take and relay accurate messages by email and over the phone
    • assist with incoming and outgoing mail
    • assist with courier bookings
  • Maintain stocks of stationery and refreshments in the two office sites
  • Keep the two office sites presented to a high standard
  • Any other work activity required by management

Skills, Knowledge, Education & Experience

  • Minimum 1 year of uninterrupted work experience in a similar role
  • Ability to produce accurate work, follow instructions and meet deadlines
  • Ability to achieve goals working as part of a team
  • Good communicator with excellent spoken and written English
  • Quick learner
  • Self-motivated with a strong work ethic
  • Reliable, flexible and adaptable

Disclaimer

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder’s specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.