From the first telephone communication, which to be honest I received with some scepticism, to the completion matters with a letter and cheque from the appointed solicitors you dealt with me, a layperson, without resorting to baffling technical legal jargon to make me feel inclusive in the whole process. Your diligence, technical expertise and professional etiquette are not only to a credit to yourself but a tremendous endorsement of the Finders organisation whom you represent.