Missing Document Service

Document Services


Please note this service is available to the UK legal profession only.

We can obtain English & Welsh documents as follows:

  • Certificates of Birth, Marriage, Death & Adoption
  • Copies of Wills, Grants of Probate or Grants of Letters of Administration
  • Copies of Decrees Absolute
  • Other documents on request

We can usually provide these for you at cost, depending on the number of documents ordered.

 

Scottish, Irish and other Overseas documents can be obtained, but please contact us with details of your requirements and for confirmation of our costs.

Costs & Delivery


The following prices are set by the General Register Office and no mark-up is charged. We do not buy the cheaper ‘short’ certificates.

ALL ORDERS MUST BE PAID FOR IN FULL IN ADVANCE. Please calculate the costs from the tables below and send your cheque payable to ‘Finders’ to our contact address.

CERTIFICATE / DOCUMENT DELIVERY TIMES – the times quoted below are production times stated by the government departments responsible. We may not receive the document itself until the next working day (subject to the smooth running of the Royal Mail). Please allow a further 4-5 days for delivery to you and ask for the document to be emailed or faxed to you in advance if this helps. Also see our terms & conditions.

Document Type Delivery Option Time Cost (ex. Service Charge)
Certificates of
Birth
Death
Marriage
Adoption (Certified Copies)
Standard 4 working days £9.25 each
Priority 24 hours (Mon-Fri) £23.40 each
Decree Absolute (Certified Copy) Standard 14 - 28 days see notes below £65.00 each see notes below
Will or Grant Standard 10 working days £10.00 each
Cost & Delivery times

Service Charges


A service charge is added depending on the number of documents you order:

Number of Simultaneous Documents Service Charge
1 - 3 £45.00 + VAT
4 - 6 £90.00 + VAT
7 - 10 £130.00 + VAT
10+ Please contact us.Please note, If any company or individual orders in excess of 10 documents at any time, Finders reserve the right to apply a Service Charge at a rate of £40 + VAT per document ordered (+ fee for the document re-charged at cost).

Notes

Copies of Decrees Absolute – These are filed by Case Number and we cannot search the registers ourselves. If you know the Case Number you may receive a copy earlier than if you do not. If you do not know the Case Number (& even if you know the date of Divorce and both parties names) 14-28 day service. The government department responsible are at present not committing to a time period for production of documents. We only supply copies issued by official government sources.

Our Certificate Services


  • Short of time? Need to complete this form later?

    Click ‘Save & Continue Later’
  • Please provide your full Contact Details:

  • THANK YOU FOR YOUR ORDER

    Finders will order your Missing Document(s) as soon as possible. In the normal course of events please allow 5 working days for delivery (Regular service) or 48 hours for delivery (Priority service). If you have any queries, please contact us. We will use your firm name and the certificate surname as our database reference.

  • Terms & Conditions:

    1. Certificates – We only obtain certified copies of full certificates (no abbreviated or short form certificates) from official government sources.
    2. Time – These are government office target times and in the majority of cases are reliable. However, we cannot take responsibility for late delivery.
    3. Document charges – These are re-charged at cost with no mark-up. Prices are set by the government department responsible and are subject to change without notice.
    4. Payment – in full in advance. If this is not possible for any reason, please contact us to agree payment terms before placing your order.
    5. Overdue Invoices – We reserve the right to charge interest on overdue invoices at 4% over the Bank of England Base Rate. Unexplained debts of 90 days or more overdue may be referred to a third party for recovery and their charges added to our invoiced amount, plus overdue interest. If you believe there will be any difficulty in paying our fees on time, we encourage you to contact us at the earliest opportunity in order to agree a revised payment schedule or other solution.
    6. Date Variation – We may rely on the dates you supply to us in order to identify the document you require. If we cannot identify the document we will search relevant indexes. If we still cannot identify with certainty the document you are seeking we will revert to you for further instructions.
    7. Service Charge– please click here: missing document costs delivery / to see current charges. Documents are recharged at cost. For 10+ documents, please contact us. If any company or individual orders in excess of 10 documents at anytime, Finders reserve the right to apply a Service Charge at a rate of £40 + VAT per document ordered (+ fee for the document re-charged at cost).
  • Short of time? Need to complete this form later?

    Click ‘Save & Continue Later’
  • (If applicable)
  • Please provide your full Contact Details:

  • THANK YOU FOR YOUR ORDER

    Finders will order your Missing Document(s) as soon as possible. In the normal course of events please allow 5 working days for delivery (Regular service) or 48 hours for delivery (Priority service). If you have any queries, please contact us. We will use your firm name and the certificate surname as our database reference.

  • Terms & Conditions:

    1. Certificates – We only obtain certified copies of full certificates (no abbreviated or short form certificates) from official government sources.
    2. Time – These are government office target times and in the majority of cases are reliable. However, we cannot take responsibility for late delivery.
    3. Document charges – These are re-charged at cost with no mark-up. Prices are set by the government department responsible and are subject to change without notice.
    4. Payment – in full in advance. If this is not possible for any reason, please contact us to agree payment terms before placing your order.
    5. Overdue Invoices – We reserve the right to charge interest on overdue invoices at 4% over the Bank of England Base Rate. Unexplained debts of 90 days or more overdue may be referred to a third party for recovery and their charges added to our invoiced amount, plus overdue interest. If you believe there will be any difficulty in paying our fees on time, we encourage you to contact us at the earliest opportunity in order to agree a revised payment schedule or other solution.
    6. Date Variation – We may rely on the dates you supply to us in order to identify the document you require. If we cannot identify the document we will search relevant indexes. If we still cannot identify with certainty the document you are seeking we will revert to you for further instructions.
    7. Service Charge– please click here: missing document costs delivery / to see current charges. Documents are recharged at cost. For 10+ documents, please contact us. If any company or individual orders in excess of 10 documents at anytime, Finders reserve the right to apply a Service Charge at a rate of £40 + VAT per document ordered (+ fee for the document re-charged at cost).
  • Short of time? Need to complete this form later?

    Click ‘Save & Continue Later’
  • Please note, adoption records are recorded under the surname of the adopting parents, not the birth parents. It is not possible to find out who adopted a child through public records if you only know the name at birth.
  • Please provide your full Contact Details:

  • THANK YOU FOR YOUR ORDER

    Finders will order your Missing Document(s) as soon as possible. In the normal course of events please allow 5 working days for delivery (Regular service) or 48 hours for delivery (Priority service). If you have any queries, please contact us. We will use your firm name and the certificate surname as our database reference.

  • Terms & Conditions:

    1. Certificates – We only obtain certified copies of full certificates (no abbreviated or short form certificates) from official government sources.
    2. Time – These are government office target times and in the majority of cases are reliable. However, we cannot take responsibility for late delivery.
    3. Document charges – These are re-charged at cost with no mark-up. Prices are set by the government department responsible and are subject to change without notice.
    4. Payment – in full in advance. If this is not possible for any reason, please contact us to agree payment terms before placing your order.
    5. Overdue Invoices – We reserve the right to charge interest on overdue invoices at 4% over the Bank of England Base Rate. Unexplained debts of 90 days or more overdue may be referred to a third party for recovery and their charges added to our invoiced amount, plus overdue interest. If you believe there will be any difficulty in paying our fees on time, we encourage you to contact us at the earliest opportunity in order to agree a revised payment schedule or other solution.
    6. Date Variation – We may rely on the dates you supply to us in order to identify the document you require. If we cannot identify the document we will search relevant indexes. If we still cannot identify with certainty the document you are seeking we will revert to you for further instructions.
    7. Service Charge– please click here: missing document costs delivery / to see current charges. Documents are recharged at cost. For 10+ documents, please contact us. If any company or individual orders in excess of 10 documents at anytime, Finders reserve the right to apply a Service Charge at a rate of £40 + VAT per document ordered (+ fee for the document re-charged at cost).
  • Short of time? Need to complete this form later?

    Click ‘Save & Continue Later’
  • (If applicable)
  • (if known)
  • Please provide your full Contact Details:

  • THANK YOU FOR YOUR ORDER

    Finders will order your Missing Document(s) as soon as possible. In the normal course of events please allow 5 working days for delivery (Regular service) or 48 hours for delivery (Priority service). If you have any queries, please contact us. We will use your firm name and the certificate surname as our database reference.

  • Terms & Conditions:

    1. Certificates – We only obtain certified copies of full certificates (no abbreviated or short form certificates) from official government sources.
    2. Time – These are government office target times and in the majority of cases are reliable. However, we cannot take responsibility for late delivery.
    3. Document charges – These are re-charged at cost with no mark-up. Prices are set by the government department responsible and are subject to change without notice.
    4. Payment – in full in advance. If this is not possible for any reason, please contact us to agree payment terms before placing your order.
    5. Overdue Invoices – We reserve the right to charge interest on overdue invoices at 4% over the Bank of England Base Rate. Unexplained debts of 90 days or more overdue may be referred to a third party for recovery and their charges added to our invoiced amount, plus overdue interest. If you believe there will be any difficulty in paying our fees on time, we encourage you to contact us at the earliest opportunity in order to agree a revised payment schedule or other solution.
    6. Date Variation – We may rely on the dates you supply to us in order to identify the document you require. If we cannot identify the document we will search relevant indexes. If we still cannot identify with certainty the document you are seeking we will revert to you for further instructions.
    7. Service Charge– please click here: missing document costs delivery / to see current charges. Documents are recharged at cost. For 10+ documents, please contact us. If any company or individual orders in excess of 10 documents at anytime, Finders reserve the right to apply a Service Charge at a rate of £40 + VAT per document ordered (+ fee for the document re-charged at cost).